Shipping policy

Shipping

When you place an order, your product will ship within 48 business hours from the date of sale. For example, an order placed on Monday will ship no later than Wednesday. Our standard ground shipping typically arrives between 4-9 business days after your order is shipped. Please note that if an order is placed during a national holiday, there may be a delay in processing your order.

Please Note: You will most likely need to be available to sign for the delivery of larger items like mobility chairs. If after three delivery attempts you have not been available, we will consider the item returned, after which we will deduct the return shipping cost as stated in our Return Policy from your refund.

International Shipping

Hosen ships only within the United States. 

Tracking Your Order

Once your order has shipped, the tracking number will be sent to the email address you provided at checkout. Click the link in the email to track your order, or Track Your Order anytime.